Jacee Hammons
a month ago
Annoying 92.7 ads make me never want to use them.
on Google
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Ratings & reviews
Rating breakdown · Google
5
74
4
29
3
12
2
4
1
11
Google rating summary
57% of 130 Google ratings are 5-star. ALF Insurance averages 4.2 out of 5.
Based on Google's aggregate rating data. Review-text themes appear only when the source text is available.
What reviewers say
Google reviewers rate ALF Insurance 4.2 out of 5 across 130 reviews. The most frequent praise is for pricing and friendly staff. Claims handling came up in 2 critical reviews.
Based on themes from 5 recent Google reviews
Pros & cons
Price & value · 1Friendly staff · 1Claims handling · 2Fast service · 1Price & value · 1
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Recent Google reviews
Christine Geary
a year ago
This team of people help me get my insurance as cheap as possible they were very nice kind and considerate I would recommend them to anyone. My name is Tim Geary and I approve this message.
on Google
Laura Grant
2 years ago
They are awful. If you have a claim no human will answer you have to sit by your phone for 2 days and not miss their call, if they even call for me, it's no response to calls or emails. It is 45 days and I still have not gotten any kind of response. Pay the extra 10$ and go to a better agency it is well worth it
on Google
Quincy Randle
5 years ago
Good if you want cheap insurance but it’s a hassle if you need them to pay. No auto body companies in Springfield even take their claims because they are trash. Canceling my policy immediately and I DO NOT RECOMMEND THEM TO NO ONE UNLESS YOUR JUST LOOKING FOR LIABILITY. Their full coverage is a joke. Waste of money and time. Company is so far below average. TOTALLY DISCUSSED WITH THEIR BUSINESS. The 1 star is only because their prices are ok and it wouldn’t let me give 0 stars
on Google
Katherine Sims
8 years ago
The staff is real nice. The insurance company they represent is the worse I have ever seen. DO NOT EVER USE UNIQUE INS. They have horrible reviews. It took 9 months to pay off on our claim and then they kept 20 percent because we did not fix the car. They never answer the phone, are rude, and make up the rules so they don't have to pay. Never use Unique Ins.
on Google