James Dunn
4 months ago
Good insurance company very helpful people and fast service
on Google
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Ratings & reviews
Rating breakdown · Google
5
152
4
22
3
10
2
7
1
7
Google rating summary
77% of 198 Google ratings are 5-star. Tom Rich Insurance averages 4.5 out of 5.
Based on Google's aggregate rating data. Review-text themes appear only when the source text is available.
What reviewers say
Tom Rich Insurance holds a strong 4.5-star Google rating across 198 reviews. The most frequent praise is for how fast they work.
Based on themes from 5 recent Google reviews
Pros & cons
Fast service · 1Fast service · 1Friendly staff · 1
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Recent Google reviews
Tropical J得
a year ago
I really appreciate the great quality insurance they offer. I am only going to leave 3 stars tho just because the two women that work both desks are pretty unprofessional & rude. It is also difficult to reach them through phone, no one ever answers. In conclusion tho, I like the service here.
on Google
Shanikia Green
a year ago
It was a five-star review until Tom became very rude and disrespectful to me because he wasn't listening. At the end of the day because myself and another person has the same name. He gets an attitude and snatches his glasses off and blow his breath, like someone did something to him. I will be taking my service elsewhere I do not appreciate the way the situation was conducted. I should have called the police.
on Google
nyia colwell
a year ago
Does anyone actually answer the phone at your business? Ive called 12 times today to get a quote and it doesn't ring at all, a recording comes on right away and tells you that they are busy and to try again later. And you can't even leave an voicemail, and then it hangs up on you! Must be the busiest insurance company ive come across!! But somehow yall have great reviews and I wanted to see what all of the fuss is about, guess I won't get to...
on Google
Misty S
a year ago
Always 5 stars for Tom Rich; had insurance thru him since I was 18 years old... Pretty sure everybody I know has Tom Rich insurance... No need to fix something that's Not broken ** NO NEED TO GO ANYWHERE else!!! Ever!!
on Google