Maria Kroos
6 months ago
Love the atmosphere. Everyone is friendly and the process was easy and they were able to cut my insurance in half saving me a lot of money. Highly recommend.
on Google
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Ratings & reviews
Rating breakdown · Google
5
64
4
1
3
1
2
0
1
0
Google rating summary
97% of 66 Google ratings are 5-star. ALPA Insurance averages 5.0 out of 5.
Based on Google's aggregate rating data. Review-text themes appear only when the source text is available.
What reviewers say
ALPA Insurance holds a strong 5.0-star Google rating across 66 reviews. The most frequent praise is for pricing and friendly staff.
Based on themes from 5 recent Google reviews
Pros & cons
Price & value · 2Friendly staff · 2Fast service · 1Easy paperwork · 1
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Recent Google reviews
Nancy Whitney
9 months ago
Process took a lil under two hrs which was not normal I thought. Amax usually got me in and out within 30 to 45min. I left Amax because they're customer service sucks when it comes to updating your policy and calling to make a payment. Those people never answer the phone and when they do they leave you on hold. I decided to look for another broker. Alpa had good reviews. I asked for comp and collision with a $500 deductible and uninsured underinsured motorist but was never asked if I wanted a rental during the process. I found out I didn't have rental coverage a month later after I was in an accident. I called to ask and then went ahead and added it. It was only $7 to add it on. Didn't help me for my current situation but at least I have it if I ever needed it in the future. What makes me upset is that they quoted me with a cheaper company but I decided to go with Hallmark because I was familiar with that company and opted to pay more in order to have that particular company. If you saw that I didn't mind paying more why didn't you ask me if I wanted rental coverage? The question is on the application. Why are you not asking your customers all the questions on the application?
on Google
Tatianna DeRamus
4 months ago
Helped me with everything I needed and was fast and understanding. Go see sol!!
on Google
Gloria Gloria
a year ago
Ive been with Alpa Insurance for a while now.My policy was up for renewal so I called & spoke with Amber to see if I could find a better deal. Amber was so pleasant to speak to & helpful in trying to find me a lower rate! She found one! Thanks Amber & Alpa Insurance!
on Google
Nicole Reedy
2 years ago
The staff is very helpful and friendly. They go above and beyond to help in anyway they can which says a lot when it comes to car insurance. Rhonda was absolutely amazing! They have the best rates around even beating progressive. I will definitely recommend Alpa to all my friends and family.
on Google